Still questions?
Frequently asked questions and answers at a glance
product
Yes, with every order we include a free tool kit that you can use to easily adjust the size of your bracelet yourself.
We rely on proven Seiko automatic movements such as the NH34, NH35, NH36, NH38, NH70, and NH72, as well as hybrid movements such as the VK63, VK64, and VK61. These are renowned worldwide for their reliability and ensure that your watch always runs precisely in everyday use.
Of course! If you'd like the Seiko logo removed, simply add a note like "No Seiko Logo" to your shopping cart. We'll take care of it.
No problem! We can customize your watch completely to your specifications. Simply contact us via WhatsApp, and we'll discuss the possibilities together. You'll receive a response from us within 24 hours.
Most of our watches are assembled in our workshop in Seville, Spain. However, to reduce waiting times for our customers, we also work with partner workshops in other Spanish cities. In some cases, especially for special customizations, assembly can also take place outside of Spain. In such cases, we will, of course, inform you in advance.
Yes, all our watches come with a two-year warranty that covers manufacturing defects, especially in the movement. If your watch doesn't work as expected, please contact us – we'll be happy to help.
Due to the multitude of possible combinations, we cannot present all models online. If you have a specific design in mind, please contact us via WhatsApp or Instagram. We would be happy to create your dream watch exclusively for you as a special order.
No, we are not affiliated with Seiko. However, we use genuine Seiko automatic movements due to their high quality and reliability. Each watch is then individually assembled for you using custom-made components.
Absolutely! We specialize in making your dream watch a reality. You can customize every detail—from the dial and hands to the case and strap. Contact us, and we'll start the design process together.
Our watches have a water resistance of 3 ATM, which means they are protected against splashes and rain. However, they are not suitable for activities such as swimming or diving. If you require a higher water resistance, please let us know before placing your order. Our workshop in Seville can install reinforced gaskets for improved water resistance. This service costs an additional €49.90. Please note that any markings on the dial are purely decorative and do not indicate the actual water resistance.
Yes! In addition to our free worldwide shipping, we're currently offering a special promotion: 20% off the purchase of a second watch. For jewelers or companies interested in our unique watches, we offer attractive wholesale prices for a minimum order of 10 pieces. Feel free to contact us for more information!
A Seiko Mod is a custom-designed watch based on a high-quality Seiko automatic or hybrid movement and handcrafted with premium aftermarket components, usually made of 316L stainless steel.
Shipment
We typically need 3–7 business days to assemble your watch. Shipping time is then approximately 4–8 business days, depending on the chosen shipping method and destination country. Therefore, please allow approximately 7–15 business days for delivery. Please note that custom-made watches may take an additional 3–5 business days.
Yes, we offer free worldwide shipping for orders over €150.
Of course! If you're not satisfied with your order, you can return it within 14 days of receipt – provided the watch is unworn and in its original condition. Simply contact us, and we'll help you quickly and easily.
You can pay securely with PayPal, credit card (Visa, MasterCard, Amex), or Klarna (invoice & installment payment). All transactions are encrypted and secure.
If you order from outside the EU, customs or import fees may apply depending on the country. These are the buyer's responsibility. We recommend checking with your local customs office in advance.
Our customer service is available via WhatsApp, email, or Instagram. We typically respond within 24 hours—friendly, personal, and solution-oriented.
We respond within one day, Monday to Friday.